statements, reports, and measures for KM

What are the challenges in the production and dissemination of IC (intellectual capital) statements and measures?

In identifying these challenges we need to perhaps look at few things:
a) what type of intellectual capital and knowledge are these statements and measures representing and meta-representing,
b) what is the intended use,
c) the role of dissemination channels and media type,
d) the role of the context.

The desired result would be to design meaningful and understandable intellectual capital statements and measures in a way that they would represents and transfer the most out of the ‘intangible world’ and into the ‘tangible world’, moderated by the context and the situation as well as the available channels and modes of dissemination.

The representation aspect of such statements is clearly emphasized by McInerney: “Although most information managers are not trained as journalists, a reporter’s skills of capturing, recording, and reporting new knowledge could be beneficial in the active process of finding out what an organization’s members know” (p. 1016).

One could argue that the representation stage is unnecessary in the case when spoken language is use to transfer ‘knowledge’. Even the spoken language though is form of representation of the intangible (short lived unless it is audio recorded or transcribed) and we clearly attempt to use the most appropriate words for representing concepts when sharing our thoughts with others.

References:
McInerney, C. (2002). Knowledge Management and the Dynamic Nature of Knowledge. Journal of the American Society for Information Science and Technology, 53, (12) 1009-1018